What you need to know
- Google highlighted that Wallet is having issues with PayPal payments for users in the US and Germany when making in-store purchases.
- The company says the fix will be “rolling out soon,” but didn’t say when users can expect it officially.
- In June, Google introduced NFC-based payments via PayPal to Wear OS, followed by customization of verification on Android.
Google is struggling with its digital payments app and prominent service at the start of the week.
A support page for Google Wallet detailed recently reported issues with “in-store payments” when using PayPal (via 9to5Google). Specifically, the issue appears to have impacted the tap-to-pay experience for all Android users trying to use their phone in stores.
Unsurprisingly, consumers can link their bank accounts to PayPal, making it easier to use when paying via NFC in-store. What’s more, Google says users can attach a “branded PayPal card” to their Wallet app and pay using the same method.
As 9to5 notes, this issue is interfering with Google Wallet and PayPal on every Android device and account. This mainly affects users in the US and Germany, according to Google’s page. So, it’s likely that users won’t find any relief whether they try to pay through their bank account, money in their PayPal wallet, or a branded card.
Admitting the problem is the first step, and the second step is fixing it. Google’s notice states that “a fix will be released soon.” No official date has been given, but hopefully it will be sooner rather than later.
Google Wallet and PayPal have kept a relatively quiet conversation since the service’s introduction. However, Google the feature will arrive in June for Wear OS — specifically, the Pixel Watch and Pixel Watch 2 — brought PayPal to wearables. The company stressed that users can start linking their PayPal accounts to their watches as it aims to provide “multiple” payment options.
In addition, the company announced that as of June 22, 2024, users will no longer be able to use their PayPal accounts when paying online through the Google Pay option.
For your safety, the company has also added “checking setup“for transit payments. If this feature is enabled, users will need to confirm the transaction when paying for bus, subway, etc. fares before the money can leave their accounts or cards. Users can choose to verify payments using a PIN or fingerprint.