Late Friday, Qualcomm responded to a message claim Intel’s interim co-CEO says Qualcomm’s return rate Based on Snapdragon X Sales of PCs were high due to software incompatibilities and customers being dissatisfied with their systems. Qualcomm (from CRN) denied the claim and said return rates for Snapdragon X-powered computers were in line with industry standards and that customers were satisfied with their computers.
“Our device return rates are consistent with industry standards,” a Qualcomm representative said. explain CRN. “Our devices continue to receive over 4 stars in consumer reviews, and our products have received numerous accolades throughout the industry.”
Earlier this week, Intel’s interim co-CEO Michelle Johnston Holthaus said that Qualcomm Snapdragon-based Snapdragon 1000 chips were being shipped due to software incompatibilities, citing conversations she had with undisclosed retailers. X’s system has a high return rate.
“I mean, if you look at the return rates for Arm PCs, and you talk to any retailer, their biggest concern is, ‘I’m getting a large percentage of returns,’ because you go set them up and we’ll handle those. question.
quick check Amazon Certification Qualcomm Snapdragon X Elite-based systems typically have four or more stars. However, one can only wonder whether customers who are dissatisfied with their systems due to software incompatibilities or crashes will waste more time reviewing a computer that isn’t right for them. Still, customers who have reviewed Arm laptops seem to be happy with them.
However, adoption of these laptops has been slow. In the third quarter, the proportion of PCs equipped with Qualcomm Snapdragon X Elite processors Only 0.8% of the market. Overall, Arm-based client PCs account for about 10% of the market, most of which are Apple computers running M-series processors.
Qualcomm CEO predicts Arm-based CPUs will be Half of all Windows PCs within five years. In a statement issued by Qualcomm CRN On Friday, the company was a little less optimistic (or perhaps more realistic). It is expected that within the next five years, 30% to 50% of notebook computers will transition from x86 to alternative platforms such as Arm.