- Problem with Meta Quest 2, 3 and 3S headsets
- App update means headphones won’t start
- Meta acknowledged the issue and issued a fix
If you decide to start your Meta task 3 With some holiday game, you don’t want to find it broken due to a software update – but that’s exactly what happened with the Quest 3, the old Meta Quest 2, and the new Meta Quest 3S.
It is reported Upload VRusers have been complaining online after a new software patch rendered their headphones unusable. You can read some stories from Meta Quest meta community forum etc. Reddit.
There seems to be an ongoing theme that many of the complaints are coming from people who haven’t used the headphones in a while, and it’s possible that an outdated firmware version at the lowest level is causing the software update to fail on top.
Some users have reported that the app v71 and v72 updates have put their Meta Quest headsets into boot loops, while factory resetting the devices means they won’t power on at all – so we’re talking about a serious problem for VR gamers.
solve problems
according to Upload VR In the article, Meta’s initial advice to those affected is to try turning on the headphones while holding down the power button for 45 seconds and then letting go – something to try if you’re affected.
this meta support website It has since been updated to “In most cases, you can now use your device normally.” This indicates that software updates are now working properly again, which is supported by the new annotation Post to Reddit.
If you’re still having issues, Meta says you should contact support through official channels. you can do it here. Aside from the boot methods mentioned above, it’s unclear how to restore a bricked device.
Hopefully everything is back to normal now, but it’s been a frustrating few days for those experiencing this issue. Even more frustrating is that v72 has some Really useful new features Also among them.