Why honest T-Mobile and Metro reps hate their jobs

Honest T-Mobile and Metro reps are in the line of fire

Not all sales reps engage in illegal activities, and those who claim they won’t pressure customers into buying accessories they don’t want or need are themselves under pressure. Not only do these honest reps have to meet the goals set by the lawsuit while competing against “cheating” reps, but many of the honest reps also have to clean up those reps who engage in fraudulent behavior.

one T-Mobile The sales representative posted on social media today that he hates his job and gave an example of how he had to deal with a customer who visited his store and angrily complained about his account. It appears that the customer service representative she had previously dealt with had ripped off her out of $700. Even though he had nothing to do with the issue, the representative was scolded by the woman in the line of fire T-Mobile subscriber.

The rep found another customer service employee (we’re quoting ME’s post here) who “almost solved all the issues.” Eventually, the customer calmed down and as she left, she turned to the representative who was helping her and said, “How did you do that? You must hate this place.”

other T-Mobile In response to what we quoted above, the rep said: “It’s kind of the same. I’m tired of having to listen and repeat the rationale all these ways T-Mobile (especially TPR) fuck their customers. I’m the one who has to tell the customer that they’ve been fucked, and then I have to fuck them. why T-Mobile When I report every instance of lying, no action is ever taken! Things are getting worse and I have a hard time believing things will get better, especially considering how they want T-Life and pickup orders to work.

Things take a turn for the better at one subway station

The whistleblower wrote to me again last week to tell me that changes had been made after speaking with a current Metro representative at the store where he was once employed. Accessories paid for by customers that were previously withheld will now be given to the customers who purchased them and a receipt will be issued. This is related to T-Mobilestatement to me.

Nothing changes in an instant, especially certain behaviors that seem to be ingrained in an organization. But this is a start. Still, we’ll continue to see similar comments from our predecessors until the industry cleans up. T-Mobile and Metro customer: “I had one T-Mobile The sales rep told me I should pay the bill I didn’t owe because it would be easier than fixing it. This guy literally got two buckets of my frustration straight away for making such a stupid comment. i will never be one T-Mobile A customer again.